Organizations are in today’s business society faced with an increasing number of crises. The knowledge about how to manage a crisis has become an important tool for competitive advantage. The question is no longer if or when an organization will experience a crisis, but rather in what form and how prepared it is when a crisis actually occurs.
Robberies create uneasiness and fear in employees and customers who are in the financial institution at the time of the robbery. It can even have a negative effect on customers who hear of the event later on through the media. Unfortunately, a robbery event can also result in personal injury, and in more remote cases, death. All of this should make robbery prevention a top priority for every financial institution. Frequent training that is meaningful and taught by professionals will help to mitigate the effects of a robbery and enhance everyone’s safety.